Frequently Asked Questions

Find answers to common questions about our high-performance triathlon gear.

How do I choose the right size triathlon frame?

We provide a comprehensive size guide on each product page. For a precision fit, we recommend consulting our Fit-Ready service or visiting an authorized Quintana Roo dealer.

Do your bikes come fully assembled?

Our Home.Delivery.Right. service offers professional assembly options. Standard shipments arrive 90% assembled and require basic tools for final setup.

Can I customize the components on my bike order?

Yes, we offer a custom bike builder tool that allows you to select your preferred drivetrain, wheelset, and cockpit configurations.

How should I maintain my Quintana Roo carbon frame?

Regularly inspect for cracks, clean with mild soap and water, and avoid using high-pressure hoses near bearings and pivots.

Do you offer international shipping for bikes?

Yes, we ship to most countries worldwide. International rates and duties are calculated at checkout based on your location.

What is the warranty on Quintana Roo frames?

We offer a limited lifetime warranty on all new framesets to the original owner against manufacturing defects.